You may claim a refund, return or exchange of your purchased items if they are damaged or defective within 24 hours of receipt of courier.To claim this please ensure to take an opening video when you receive the package.
Cancellation requests shall be considered when made within 24 hours after placing the order. However, when the shipment process has already been initiated the cancellation request cannot be entertained. No cancellations shall be entertained for products that Deluxtoys.com has offered for special occasions like Diwali, Valentine’s Day, etc. Cancellations shall not be possible for these are time limited occasion offers.
At Deluxtoys.com we strive to provide you with friendly, fast and efficient customer service. You can contact us through the Email or support Number . We strive to respond as quickly and adequately as possible.